Airtel Help How Where to file compliant or Appeal for Airtel Problems

Airtel Help How Where to file compliant or Appeal for Airtel Problems

Number 121 -
Airtel customers can call on number 121 for general information and queries

Number 198 –
Airtel customers can call on number 198 for service requests or complaints

Customer Care 24*7 Help

Below are the General Information Numbers for Airtel
Number – 121
For Postpaid – 9890012345

For Prepaid – 9890098900

For Fixed line and Broadband Customers

Number 121
Or
020-44444121

Below are the Consumer Care Number for Airtel –

Postpaid –
Number 198
Or
9890012345

Prepaid –
Number 198
Or
9890098900

For Fixed line and Broadband customers-

Number 198
Or
020-44444198

Email –
121@in.airtel.com

Appellate Authority –

Name – V. Saini

Contact number –
9987244865
Or
020-40031233

Fax Number –
022-40031404

Email –
Appellate.mah@in.airtel.com

Appellate.west@in.airtel.com

To register a complaint or to check status of an existing complaint visit
www.airtel.in/airtelpresence or click the need help tab on the home page of
www.airtel.in

a.
To log a complaint select service type and enquiry type and fill the required details

b.
To check the status of your complaint click on the available link

121IVR and 198 are toll free numbers

For deactivation of any of the value added services activated on an airtel mobile number through sms or voice dial toll free short code 155223

Appellate Authority numbers are not toll free

Allow the Appellate Authority 39 days to provide a solution

Applicable for Maharashtra only

Reality views by sm –

Sunday, February 01, 2015

Tags – Airtel Help Complaint Service